700+ features purpose-built for housing societies
Comprehensive property management, billing, accounting, HR, security, maintenance, parking, and community governance — all in one platform
Built for Societies, Not REITs
Yardi, MRI, and RealPage were built for commercial REITs. WBMS/HMS is built for the unique governance, development, and operational needs of housing societies.
Possession & Handover Workflow
Formal property handover from developer to allottee with inspection checklists, committee approval, fee rule engine, and possession letter. Not available in any competing platform.
Transfers, NOCs & Chain of Title
Complete ownership transfer workflow with No Objection Certificates, No Dues Certificate generation, and full chronological ownership lineage for every plot and unit.
Built-in HR & Salary Advances
Full HR module: employee records, departments, designations, attendance, leave management, salary advances, and payroll processing with automatic journal entries to accounting.
Commission Payouts & Clawbacks
Register sales agents, track commission agreements per plot or unit, auto-calculate with withholding tax, and handle clawbacks on cancelled deals — all integrated with accounting.
Security, Gate Pass & QR
Visitor registration with pre-approval, QR-coded gate pass printing, security incident reporting, patrol log entries, blacklist management, and real-time guard dashboard.
Parking, Violations & Meter Readings
Multi-story parking slot grid with free or paid assignment. Society bylaw enforcement with warnings and fines. Water and electricity meter reading tracking per unit.
Property Management
- Units, blocks, plots, phases with full CRUD
- Bulk creation and CSV import/export
- Unit transfers with NOC and fee rules
- Chain of title and ownership history
- Payment plan templates and contracts
- Occupancy tracking and pricing
Parking Management
- Multi-floor, multi-building slot grid
- Auto slot generation with progressive numbering
- Slot types: EV, Wide, Disabled, Visitor
- 1st-free, 2nd+ paid fee tiers per category
- Recurring parking fee invoicing
- Floor-level overrides & slot premiums
Transfers & Title Management
- Full transfer request workflow
- NOC generation and approvals
- Transfer fee rule engine
- Chain of title with ownership history
- Title deed issuance and ledger
- Customer-side application submission
Move-In Management
- Move-in request with inspection workflow
- Pre-occupancy inspection checklist
- Multi-step approval pipeline
- Unit handover documentation
- Move-in scheduling and tracking
- Customer & admin dashboards
Possession & Handover
- Possession request with installment validation
- Fee rule engine for possession & NDC
- Approval pipeline with multi-step review
- Possession letter generation & granting
- Pre-occupancy inspection checklist
- Historical handover records & reports
Contracts & Installments
- Sale, lease, rent, and installment contracts
- Print-ready PDF with society branding
- Installment plan generation by template
- Auto invoice generation per installment
- Payment plan templates with flexible terms
- Customer portal view & download
Billing & Invoicing
- Invoice creation, editing, and printing
- Recurring invoice auto-generation
- Payment recording with workflow
- Late fee auto-application
- Stripe, PayPal & JazzCash integration
- Offline payment support
Double-Entry Accounting
- Chart of accounts management
- Journal entries with approval
- General ledger and trial balance
- Profit & Loss statement
- Balance sheet report
- Fiscal year management
Development Expenses
- Expense tracking with categories
- Multiple expense groups
- Reports by category and group
- Expense approval workflow
- Vendor payment tracking
- PDF export on all reports
Residents & Users
- Resident profiles with unit assignment
- Family member tracking
- System user CRUD with roles
- Registration verification workflow
- Login audit trails
- 13 pre-defined user types
Lead CRM
- Sales pipeline with status workflow
- Lead source tracking & agent assignment
- Budget & property type requirements
- Conversion tracking with history
- Follow-up management & notes
Customer Portal
- Dedicated resident dashboard
- View contracts and invoices
- Online bill payment
- Submit and track complaints
- Facility booking with availability
- Transfer requests with documents
Role-Based Access Control
- 13 roles: admin, manager, accountant, HR, security
- Granular Spatie permission system
- Module-level access gating
- AJAX lazy-loaded permissions grid
- Custom role creation per society
- Audit trail for all access changes
Security & Gate
- Visitor registration and check-in
- Pre-approval workflow
- Gate pass printing with QR codes
- Security incident reporting
- Patrol log entries
- Blacklist management
HR & Payroll
- Employee records and profiles
- Department and designation
- Daily attendance marking
- Leave management workflow
- Payroll processing with salary structure
- Salary advances
Maintenance
- Request creation and tracking
- Status workflow management
- Assign to staff or vendors
- Work order generation
- Vendor payment tracking
- Recurring invoice auto-generation
Facilities & Bookings
- Facility management
- Booking with approval workflow
- Check-in and completion tracking
- Availability check
- Self-booking by residents
- Cancellation management
Complaints & Support
- Complaint management with categories
- Assignment to handlers
- Status updates and notes
- Customer replies
- Support ticket system
- Priority management
Vendors, Assets & Inventory
- Vendor profiles and contracts
- Asset registry with categories
- Asset depreciation processing
- Inventory stock tracking
- Maintenance scheduling & logs
Commission Agents & Payouts
- Agent registration with document verification
- Commission structure & ledger with running balance
- Individual & batch payout processing
- Advance against commission & clawback
- Agent earnings & ranking reports
- Commission report export
No Dues Certificate (NDC)
- NDC request with fee calculation
- Verification & approval workflow
- Auto fee invoicing & journal entry
- Certificate generation with QR
- Historical certificate archive
Document Repository
- Secure storage with categories
- Download with access logging
- Shareable links with permissions
- Download history
- Share revocation
Communication & Announcements
- Announcements with read tracking
- Email and SMS broadcast
- In-app notifications
- Gateway configuration
- Notification templates
Meetings & Committee
- Meeting scheduling with agendas
- Minutes and resolutions
- Voting records
- Committee member management
Polls & Surveys
- Create polls with multiple choice options
- Publish to residents with notifications
- Real-time voting & results
- Draft, active, and closed status workflow
- Poll history & participation reports
Eviction & Legal Proceedings
- Jurisdiction-coded eviction notice engine
- Draft, issue, serve, resolve workflow
- Tenant response tracking (dispute/accept/cure)
- Court escalation with case & order management
- Notice calculation with effective dates
- Print-ready eviction notices
Audit Trail
- Full activity log across all modules
- Per-record create/update/delete tracking
- Old vs new value comparison
- Filterable and searchable logs
- CSV/PDF export
- IP address and user agent logging
Society Website (CMS)
- Dynamic pages, menus, banners
- Photo gallery with albums
- Event calendar
- Custom domain with SSL
- 68 premium website templates
Website Templates
- 20 luxury templates with animated gradients
- 48 legacy templates — each structurally unique
- Google Fonts & brand color integration
- One-click activation from admin panel
- Custom branding: logo, favicon, colors
- Preview before activation
Reports & Analytics
- Units and billing reports
- Complaints analysis
- Residents directory
- Visitor log, HR, and parking reports
- PDF export on all reports
Payment Gateways
- Stripe integration with webhooks
- PayPal checkout
- JazzCash for South Asian markets
- Offline payment recording
- Webhook reconciliation
- Per-tenant gateway configuration
REST API & Mobile
- RESTful API v1 with Sanctum
- Mobile app-ready endpoints
- Payment gateway integration
- Webhook handling
- QR code generation
- CSV import/export
Multi-Tenant Architecture
- Database-per-tenant sharding
- Global tenant_id scoping
- Automatic DB switching by domain
- Tenant suspension/activation
- Cross-shard tenant migration
- Data isolation repair tools
Backup & Disaster Recovery
- Automated database backup scheduling
- Cloud storage to S3-compatible providers
- One-click backup restore
- Backup download and management
- Backup integrity verification
- Configurable retention policies
Subscriptions & Billing
- Tiered plan system with add-ons
- Free trial with automatic expiry
- Subscription invoice auto-generation
- Plan change with proration
- Coupon & promo code engine
- Feature flags per subscription plan
Notification & Gateway Config
- SMS gateway: Twilio, Nexmo, custom
- Email gateway: SMTP, Mailgun, SES
- In-app notification bell with read status
- Per-event notification toggles
- Email & SMS template editor
- Announcement broadcast with read tracking
Help & Support
- Built-in help guide with articles
- Support ticket system
- FAQ management (superadmin)
- Contact form with auto-reply
- Email piping for support tickets
- Bug report submission
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